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*** Update 4/14/2024 - Unfortunately, we have not gained permission to move our transmission connection. We do have a crew onsite testing the transformer. The testing is expected to last until about 11 PM. If the results are not positive, our members will be without power thru the night as we continue to work on multiple avenues to restore power as quickly as we can. If the results are positive, we will work to restore power late tonight. We will post another update as soon as we have more information.
The Mint Bar in Big Sandy has some spare batteries that members can bring in their discharged battery in the cyber power and swap it for a charged one. Thank you to the Mint for your help in keeping member’s phones working.
*** Update 4/14/2024 - We apologize on the outage and are working hard to get our transmission service back up and running. Our current estimation of restoration is today if HCE gains permission to move our transmission connection to restore power. Thank you for your continued understanding and patience as we work to restore power. ***
***Update - HCE has determined the outage is caused by a transmission transformer failure at the Verona Substation. The outage will extend through the night. Thank you for your continued understanding and patience. ***
Hill County Electric is experiencing a power outage in the Hopp, Virgille, Big Sandy and Colony Bay areas. We do not have an estimated ETA on repair time yet. Updates can be found on website as they are available. We will also post updates as they are available. Thank you for your understanding as we work to restore power.

We have an interactive Outage Map so you can see in real time where our outages are and how many members are affected. This tool is automatically updated and is a great resource to stay informed. We also post updates on our Facebook Page.