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My Account

Resources to manage your HCE account

Log in to your account to view bills, submit account changes, save your payment information & more.

Don't want to set up an account? Use Quick Pay

Pay by phone: 1-855-385-9913

Pay Your Bills On Any Device Using SmartHub®

SmartHub® provides convenient account access and two-way communication to your utility or telecommunications provider from any device. Manage payments, check your usage and receive special messaging from your provider all at the touch of a button. SmartHub® is available on Android and iOS smartphones and tablets as well as on your desktop. You can learn more about SmartHub®  here.

  • Bill Reminders and Payment
  • Service Usage Details
  • Contact Customer Service
  • Safe, Secure, and Free

app store 0faee961  playstore 6ab9201d

Additional Information and Resources

SmartHub®/Online Bill Pay
New to SmartHub®/Online Bill Pay? Download our Getting Started Guide

Prepaid Metering
Pay as you go with Prepaid Metering. No monthly bill, no security deposit, no late fees, and more. Learn More

Budget Billing
Pay a fixed amount each month with Budget Billing. Learn More

Paperless Billing
Get rewarded for going Paperless! Each month we draw from all of our members with paperless billing for the chance to receive a $50 bill credit. Plus, combine Paperless with AutoPay and receive $1 off your bill each month! Call 394-7804 or contact us to learn more.

Energy Assistance
HCE members may qualify to receive assistance by applying with the local District IV Human Resource Development Council (HRDC) who administers the Low Income Energy Assistance Program (LIEAP). Learn more